This story had a happy ending. However, good practice shows us that it is best not let mistakes pass. When an error occurs, we must make the best of it: reuse or learn how to prevent recurrence. You know the expression, "better safe than sorry"? It is a familiar expression and at some point in your
Getting the employee's potential, promoting self and
Through the concept of independent quality arise three auto quality means - complementary and combined depending on the method that applies and its stakeholders (staff,
1. Implementing Rules: is through the application of the implementing rules that can avoid "making defects." The compliance allows:
- Preserving knowledge;
- Guide the delegation of tasks;
- Ensure production, quality, cost, delivery,
- Training base and serve basis for audits;
- Evidence of cause and effect;
- To facilitate the management, maintenance and service improvement;
- Avoid recurrences;
- Check the variability.
2. Inspection Standards: the employee applies these standards to avoid "passing defects" and proceed with self, with the goal of power:
- Decide on the conformity of the product / service;
- Isolate the products / services with errors;
- Next only products / services in conditions for the next process.
3. Poka-Yoke: with this system it is possible to prevent the occurrence of defects, either in the production or transmission. Proof errors, Poka-Yoke allows processes to be improved constantly in order to develop a detection system for an anti-error system.
The concept "independent quality" shares the KAIZEN™ philosophy, which is based on continuous improvement, where the participation of all employees is critical to
Thus, while assuming "error" as a natural condition of the human being, it can be monitored and eliminated. To address the error and not repeat should take a proactive attitude of continuous improvement, able to leverage the synergies of all the elements of a team that autonomously flock together to achieve success.