Three methods for error control

Mistake has not always meant failure. The creation of the famous "post-its" by Spencer Silver is one of the brightest examples of this. The chemist sought to develop the strongest adhesive of the world but, unintentionally, did exactly the opposite, creating an adhesive glue easy to take off of any surface without leaving marks.

 

This story had a happy ending. However, good practice shows us that it is best not let mistakes pass. When an error occurs, we must make the best of it: reuse or learn how to prevent recurrence. You know the expression, "better safe than sorry"? It is a familiar expression and at some point in your life you have uttered or heard it. It is here that the concept "Autonomous Quality" is created for the purpose of not letting error pass. With the current global situation, room for error becomes increasingly small and companies are required to monitor the occurrence of it and extinguish it, to get to meet the market demands.

 

Getting the employee's potential, promoting self and team work, causes the error to be examined together and, if detected, can be stalled before moving to the next process - thus preventing its spread. The idea is that the employee be able to normalize the work and ensuring the process capability. Failure to complete and error detection is needed, ensuring increased efficiency and effectiveness of implementation - positively affecting the results of the companies.

 

Through the concept of independent quality arise three auto quality means - complementary and combined depending on the method that applies and its stakeholders (staff, equipment and products / services) - which present able to give stability to the process. Meet these three paths able to prevent the occurrence of errors and transmission defects:

 

1. Implementing Rules: is through the application of the implementing rules that can avoid "making defects." The compliance allows:

- Preserving knowledge;

- Guide the delegation of tasks;

- Ensure production, quality, cost, delivery, safety and motivation;

- Training base and serve basis for audits;

- Evidence of cause and effect;

- To facilitate the management, maintenance and service improvement;

- Avoid recurrences;

- Check the variability.

 

2. Inspection Standards: the employee applies these standards to avoid "passing defects" and proceed with self, with the goal of power:

- Decide on the conformity of the product / service;

- Isolate the products / services with errors;

- Next only products / services in conditions for the next process.

 

3. Poka-Yoke: with this system it is possible to prevent the occurrence of defects, either in the production or transmission. Proof errors, Poka-Yoke allows processes to be improved constantly in order to develop a detection system for an anti-error system.

 

The concept "independent quality" shares the KAIZEN™ philosophy, which is based on continuous improvement, where the participation of all employees is critical to improve processes and organizational performance, eliminating the occurrence and transmission defects. Monitor, detect, understand, stagnate, "do not", "do not pass" and "do not go back to doing" the error are some maxims, so that everyone can learn from it and prevent it from occurring again.

 

Thus, while assuming "error" as a natural condition of the human being, it can be monitored and eliminated. To address the error and not repeat should take a proactive attitude of continuous improvement, able to leverage the synergies of all the elements of a team that autonomously flock together to achieve success.

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